Workspace

Services

The communication capabilities currently available to your agents.

Services ready

5 / 5

Based on the current live configuration

Agents connected

Agents with an active internal line

Phone numbers

Active shared or dedicated numbers

Availability

Communication services

Calling
Agents can place and receive phone calls.
15 calls recorded
active
Open
Text messages
Agents can send and receive text messages.
1 messages recorded
active
Open
Image messages
Agents can send supported images with a message.
1 image messages recorded
active
Open
Natural agent voices
Saved voices can be assigned to agents for phone conversations.
Voice delivery is connected
active
Open
Incoming status updates
Call and message delivery changes are received automatically.
84 verified updates recorded
active
Open